Delivery Methods and Charges
We support either installation service or have the products delivered to a specified Hong Kong address.
- Installation
Our professional technician will bring the items over to the specified address for installation in 7 working days (9am-6pm, excluding weekends and public holidays). Our customer service team will call you in advance to re-confirm and schedule the installation.
Enjoy free installation when spend over HK$28,000. When an order amount is less than the specific amount, HK$3,500 installation charges will be applied.
- Delivery
Order will be delivered in around 5 working days (excluding weekends and public holidays). Our logistic partner will contact you before carrying out the delivery.
Enjoy free delivery when you spend over HK$2,000 or above. When an order amount is less than the specified amount, HK$500 delivery charges will be applied.
Technical Support and Warranty
The warranty period for all products that come along with this package is 12 months. The warranty period of the products and accessories shall start from the completion date of installation/ delivery date depending on the delivery method.